small group and its purpose
When it comes to communication with a team, addressing small groups or teams creates a different set of circumstances and challenges as compared to addressing large groups or audiences. While there are many types of small groups, the most common of them are task- oriented (with a specific goal to achieve) and relational-oriented (geared towards building relationships) groups.
A small group presents a more intimate space for idea and information sharing, as well as social cohesion. In such small groups, the level of interaction among the members is also much higher. A small group may include three or more members, however, if groups grow beyond 20, it becomes difficult to consider them a small group. It might also add to the sense of disconnect and overwhelm among members. Even though there is no upper limit to the number of members in a small group, it should be limited to the number required to achieve a goal or serve the purpose of the group.
Communication in small groups
Communication in small groups comes with its set of challenges. Here are some of the challenges and ways to overcome them.
During discussions, some common issues that can arise are:
1. Conversations that meander and do not lead to any action: Although it is important to exchange pleasantries and have a conversation to break the ice, it is equally important to keep an eye on the agenda. To ensure that all members are on the same page, it is recommended to present the agenda via an invitation and revisit it at the beginning of the discussion.
2. Lack of clarity regarding the roles and responsibilities of each participant: To avoid confusion, it is essential to establish clear expectations and set roles and responsibilities for each participant before the discussion begins.
3. Some members do all the talking: One phenomenon that often occurs is that a few of the members do all the talking, while the others stay silent. It’s important to establish an atmosphere of psychological safety where members feel safe enough to speak up, sharen concerns, and raise concerns and questions without the fear of being judged.
4. Conflicts and confrontations: Despite laying out a common purpose, conflicts or confrontations may still arise between members. Rather than take them as personal conflict, it has to be seen as an opportunity for idea sharing.
5. Summarising the discussion: A final summary is necessary at the end of the discussion, so there is no confusion among the participants about the conclusion or consensus.
The role of a facilitator:
Such group discussions place responsibility on the facilitator who must encourage the participants to contribute and speak freely, while also keeping the discussion alive. A small group discussion helps not just in task-oriented situations, but also towards free and stimulating discussions, and also nurturing creative ideas.